WE OFFER REMOTE & ON-SITE SUPPORT

Please give us a call or email us if you have any questions or concerns. At Richmond Virginia Point Of Sale we pride ourselves in customer satisfaction, we will assist you in every possible, for your Point Of Sale & Technology needs or concerns. Please see our plans and rates below to get started today!

CALL US

(804) 332-6956

REMOTE SUPPORT

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PLANS & RATES

Please see our rates for no plan, help desk, premium and premier plans. Or we also have customizable plans for specific wants and needs tailored to your restaurant or retail establishment. Please send us an email or give us a call today!

No Plan
If Available
1 Hour Min

Phone & Remote Support

Business hours (Mon - Fri 9AM-5:59PM) - $198/HR

Weekday Evening & Emergency (6PM-10:59PM) - $250/HR

After Hours, Weekend & Holidays - $300/HR

On Site Support

On-Site Fee (Based on Time & Day) - $198, $250, & $300

On-Site Hourly Rate (Based on Time & Day) - $198, $250, & $300

Hardware Repair (Labor) - $198/HR

Preventive Maitenance & Service Visits - $198/HR

Non Point Of Sale Software Maitenance

Point Of Sale Upgrades (Restaurant Manager 35% Disc, Total Touch 50% Disc)

Automated & Monitored Off-Site Back Up

Custom Reports Email Service (Restaurant Manager Only)

Equipment Rental/Loaners (Server $100 per month / $50 per month all other Hardware)

4G or Dial Up Backup

Online Ordering Fees (Monthly Fees Discount) - 50% Off

Add-On Software Modules ( For exsisting installations) - 20% Off

Antivirus & Anti-Malware Business Class Protection

Network, Firewall & Router Monitoring

Discounted Hardware Repairs (Parts)

On-Site Backup

Predictive Failure, Hardware Replacement Plan

Help Desk
$100
Month

Phone & Remote Support

Business Hours (Mon - Fri 9AM -5:59PM) - Server Remote Only

Weekday Evening & Emergency (6PM-10:59PM) - Server Remote Only

After Hours, Weekend & Holidays - Server Remote Only

On-Site

On-Site Travel Fee (Based on Time & Day) - 50% Off

On-Site Hourly Rate (Based on Time & Day) - 50% Off

Hardware Repair (Labor) - 50% Off

Preventive Maitenance & Service Visits - 50% Off

Non Point Of Sale Software Maitenance - 25% Off

Point Of Sale Upgrades (Restaurant Manager 35% Disc, Total Touch 50% Disc)

Automated & Monitored Off-Site Back Up

Custom Reports Email Service (Restaurant Manager Only)

Equipment Rental/Loaners (Server $100 per month / $50 per month all other Hardware)

4G or Dial Up Backup

Online Ordering Fees (Monthly Fees Discount) - 50% Off

Add-On Software Modules ( For exsisting installations) - 20% Off

Antivirus & Anti-Malware Business Class Protection

Network, Firewall & Router Monitoring

Discounted Hardware Repairs (Parts)

On-Site Backup

Predictive Failure, Hardware Replacement Plan

Premium
$150 + Terms*
Month

Phone & Remote Support

Business Hours (Mon - Fri 9AM-5:59PM)

Weekday Evening & Ermergency (6PM-10:59PM)

After Hours, Weekends & Holidays

On-Site

On-Site Travel Fee - (Up to 3 visits per quarter)

On-Site Hourly Rate - (Up to 2 hours per month)

Hardware Repair (Labor) - (50% Off After)

Preventive Maitenance & Service Visits - (Annually)

Non Point Of Sale Software Maitenance

Point Of Sale Upgrades (Restaurant Manager 35% Disc, Total Touch 50% Disc)

Automated & Monitored Off-Site Back Up

Custom Reports Email Service (Restaurant Manager Only)

Equipment Rental/Loaners ( Server - $100 per Month / $50 per month all other Hardware)

4G or Dial Up Backup

Online Ordering Fees (Monthly Fees Discount) - 50% Off

Add-On Software Modules ( For exsisting installations) - 20% Off

Antivirus & Anti-Malware Business Class Protection

Network, Firewall & Router Monitoring

Discounted Hardware Repairs (Parts)

On-Site Backup

Predictive Failure, Hardware Replacement Plan

Premier
$250 + Terms*
Month

Phone & Remote Support

Business Hours (Mon - Fri 9AM-5:59PM)

Weekday Evening & Ermergency (6PM-10:59PM)

After Hours, Weekends & Holidays

On-Site

On-Site Travel

On-Site Hourly

Hardware Repair

Preventive Maitenance & Service Visits - (Bi-Annually)

Non Point Of Sale Software Maitenance

Point Of Sale Upgrades (Restaurant Manager 50% Disc, Total Touch Included)

Automated & Monitored Off-Site Back Up

Custom Reports Email Service (Restaurant Manager Only)

Equipment Rental/Loaners ( Server - $100 per Month / $50 per month all other Hardware) 1st Month Free!

4G or Dial Up Backup

Online Ordering Fees (Monthly Fees Discount)

Add-On Software Modules ( For exsisting installations) - 35% Off

Antivirus & Anti-Malware Business Class Protection

Network, Firewall & Router Monitoring

Discounted Hardware Repairs (Parts) 10-25% Off

On-Site Backup

Predictive Failure, Hardware Replacement Plan